steve portigal interviewing users

Everyone can ask questions, right? –Foreword– I was just looking at YouTube in a brave attempt to keep in touch with popular music, and I found the musician Macklemore doing a hip-hop celebration of the thrift store. Interviewing Users: How to Uncover Compelling Insights | Steve Portigal | ISBN: 9781933820118 | Kostenloser Versand für alle Bücher mit Versand und Verkauf duch Amazon. My consulting projects range from weekly coaching to intensive multi-month engagements. Jon Kolko VP, Design, MyEdu & Director, Austin Center for Design. Interviewing users is undeniably one of the most valuable and commonly used user research tools. July 9, 2018. Allan Chochinov Editor in Chief, Core77 Portigal’s common-sense guide to interviewing is an excellent primer on methods and techniques. Steve Portigal helps companies think and act strategically when innovating with user insights. “Steve knocks one out of the ballpark with the detail and insights he’s captured in this fabulous book. Interviewing Users 3 Portigal We help companies discover and act on new insights about their customers and themselves Portigal 4. Steve Portigal’s Interviewing Users. How going out to visit users, rather than just interviewing them on your premises, symbolises to them “your deliberate and passionate interest.” This is a must read for any researcher going out there and exploring other people's behaviors and attitudes in their day-to-day interactions with any given product/service. Actions. I found it tedious to read, not only because of the small font size and obviously poor choice of the red background and white text which caused even my eyes (and I have perfect vision) to burn. What UX Researchers Can Learn from "Interviewing Users" by Steve Portigal (And How to Apply It to Remote Research) “Interviewing Users” has in-depth advice for in-person interviews. Interviewing Users: Uncovering Compelling Insights by Steve … Download (mp3: 9.9MB, 43:01) Steve Portigal talks to Gerry Gaffney about conducting interviews for user research. There is only a short chapter on the data analysis and how to make sure your organisation appreciates this type of work. I read Steve's book several years ago and it changed how my Product Mgt group conducted contextual interviews. There is only a short chapter on the data analysis and how to make sure your organisation appreciates this type of work. You eventually pick the one with Spend a day observing the actions of an admired leader and you're likely to see an immensely curious individual engaged much more with people than she is with tasks, and undoubtedly one who's listening a lot more than she is talking. They’re a type of interview where you prepare a set of topics you want to cover (recorded in your discussion guide), but where you can change the order of questions depending on how the … So when researchers Maish Nichani and Steve Portigal got together to talk, we were delighted to listen in. Steve Portigal is a true user research pioneer. Everyone can ask questions, right? Let us know what’s wrong with this preview of, Published I read Steve's book several years ago and it changed how my Product Mgt group conducted contextual interviews. Interviews are a qualitative research method. Chapter 8: Optimizing the Interview. Steve Portigal on Interviewing Users: Uncovering Compelling … Steve Portigal What common mistakes do people make when interviewing users, and how can you avoid them? Just a moment while we sign you in to your Goodreads account. Steve Portigal's fast-paced, ultra-readable primer provides a common-sense approach to interviewing users that's as inspiring as it is instructive. This is one of those books you’ll go back to, again and again.”, Jared Spool, Principal at User Interface Engineering, “Steve Portigal’s fast-paced, ultra-readable primer provides a common-sense approach to interviewing users that’s as inspiring as it is instructive.”. --Allan Chochinov, Editor in Chief, Core77 Steve's book is based on his extensive expertise with qualitative ethnography, and is a must-read for students of design research. I see people who are less experienced trying too hard to direct their interviewees: “So, would you say that you live a hectic lifestyle?” “Is your network … The images are hilarious. Steve Portigal is an experienced user researcher who helps companies to think and act strategically when innovating with user insights. I really enjoyed this book. There are lots of practical examples of why this method works and how to make it work for you. Interviewing Users provides invaluable interviewing techniques and tools that enable you to conduct informative interviews with anyone. Welcome back. Refresh and try again. I've interviewed people as part of the recruiting process and a bunch as they walked out the door. Book by Steve Portigal. If you're entering the world of user testing, I suggest first Let’s explore how to work together! People tend to “wing it” and without good interviewing skills, insights may be inaccurate or reveal nothing new, suggesting the wrong design or business responses. Interviewing Users. Everyone can ask questions, right? Interviewing Users: How to Uncover Compelling Insights by Steve Portigal at AbeBooks.co.uk - ISBN 10: 193382011X - ISBN 13: 9781933820118 - Rosenfeld Media - 2013 - Softcover – Steve Portigal, “Interviewing Users: How to Uncover Compelling Insights” Interviews are an essential part of UX research, aimed at learning and deeply understanding others. Samantha McLaren. I've interviewed real-life rock stars on this site and probably 100 people for my books. So if you were looking for more details on analyzing interview data. Portigal, Steve. It has everything from the details and logistics of the preparation to strategies on how to deal with difficult users or slow moving conversations. Recommended Designing for … Steve Portigal’s fast-paced, ultra-readable primer provides a common-sense approach to interviewing users that’s as inspiring as it is instructive. “Stories are where the richest insights lie, and your objective is to get to this point in every interview.”, “Nip Distractions in the Bud Tactically, make sure that you are not distracted when you arrive. Yet sometimes we forget that in order to gain the most useful insights, we need to continually practice and develop this skill. This is for the serious user researchers that want to define their craft. Steve Portigal is a principal at Portigal Consulting and an author of the book Interviewing Users (Rosenfeld Media, 2013). There are lots of practical examples of why this method works and how to make it work for you. As someone who’s been in the trenches for decades now running his own successful consultancy, Steve has done a great deal of both ‘interviewing users’ and ‘talking to companies about ethnography.’ This is a good review of key components of a qualitative research study. A: There are a few reasons. Interviewing Users Steve Portigal Interviewing is a foundational user research tool that people assume they already possess. Take care of your food, drink, and restroom needs in advance.”, http://rosenfeldmedia.com/books/interviewing-users/, Readers' Most Anticipated Books of December. David Klose. Unfortunately, that's not the case. Download Ebook Interviewing Users How To Uncover Compelling Insights Interviewing Users: How to Uncover Compelling Insights by Steve Portigal digs into the world of market research and ethnography. Steve Portigal is an informative and fun teacher. If you're looking to take the next step from UI designer to UX researcher, then definitely invest in this book. Allan Chochinov Editor in Chief, Core77 Portigal’s common-sense guide to interviewing is an excellent primer on methods and techniques. Steve Portigal's personality shines through wonderfully, making the book a pleasure to read. Designing the Problem, my keynote from ISA14. Overview. As Steve Portigal, author of the book Interviewing Users says,“To learn something new requires interviewing, not just chatting.” Semi-structured interviews lie between the two extremes. Steve Portigal helps companies think and act strategically when innovating with user insights. May 2nd 2013 --Allan Chochinov, Editor in Chief, Core77 Steve's book is based on his extensive expertise with qualitative ethnography, and is … Based outside of San Francisco, he is principal of Portigal Consulting, and the author of two books: The classic Interviewing Users: How To Uncover Compelling Insights and new, Doorbells, Danger, and Dead Batteries: User Research War Stories. To that end, I recently sat down with Steve Portigal to talk about his book Interviewing Users. Very digestible and surprisingly short(er) than what I was expecting, but length in no way is a similar reflection of the content. Steve Portigal is an experienced user researcher who helps companies to think and act strategically when innovating with user insights. I'm currently using this book in a qualitative methods course I'm co-teaching for graduate students in design. Leans very heavily on the practical side of conducting ethnographic interviews rather than the academic side of things, and does so extremely well! Editor’s Note: This post for May’s Special Edition on ‘Talking to Companies about ethnography’ comes from Steve Portigal who has a new book out this month titled Interviewing Users.As someone who’s been in the trenches for decades now running his own successful consultancy, Steve has done a great deal of both ‘interviewing users’ and ‘talking to companies about ethnography.’ Everyone can ask questions, right? It has everything from the details and logistics of the preparation to strategies on how to deal with difficult users or slow moving conversations. Interviewing Users provides invaluable interviewing techniques and tools that enable you to conduct informative interviews with anyone. This site features a massive library hosting over 50,000 free eBooks in Whether you’re new to the practice or a user research veteran, there’s always something to learn. His articles on culture, design, innovation and interviewing users have been published in Interactions, Core77, Ambidextrous and Johnny Holland. Steve Portigal has made a living mastering the art of uncovering hidden insights from customers, and in his latest book, Interviewing Users, he shares his finely honed technique, and it starts with checking your worldview at the door – here's why. Learn how to translate those insights to remote interviews. magnetise.pl: user experience, usability, information architecture, interaction design He blogs at www.portigal You'll move from simply gathering data to uncovering powerful insights about. There are no discussion topics on this book yet. It's practical, it's full of examples, it contains short stories from the field, it also contains opinions from other researches and ... it's short :). To see what your friends thought of this book, Interviewing Users: How to Uncover Compelling Insights, Amazing book about user research. Steve Portigal's fast-paced, ultra-readable primer provides a common-sense approach to interviewing users that's as inspiring as it is instructive. You'll move from simply gathering data to uncovering powerful insights about people. I really enjoyed narrative. Interviewing Users Steve Portigal. Interviewing Users Portigal Click to edit Master title style Portigal Consulting www.portigal.com @steveportigal steve@portigal.com +1-415-894-2001 Thank you! Interviewing Users: How to Uncover Compelling Insights, Getting Ready to Conduct Your Interviews (. His articles on culture, design, innovation and interviewing users have been published in Interactions , Core77 , Ambidextrous and Johnny Holland . His book compiles the insights he has gained from decades of conducting ethnographic research into a highly accessible, informative, and … Interviewing Users : Interviewing is a foundational user research tool that people assume they already possess. This is in part because of bland curiosity — letting go of all the preconceived expectations and beliefs you might have, and embrace every interview with an open mind. --Allan Chochinov, Editor in Chief, Core77 Steve's book is based on his extensive expertise with qualitative ethnography, and is a must-read for students of design research. Steve Portigal's fast-paced, ultra-readable primer provides a common-sense approach to interviewing users that's as inspiring as it is instructive. This is a fantastic introduction to conducting user interviews, it's very light, easy to read, has good examples to illustrate all points that Portigal is making. Yet sometimes we forget that in order to gain … … It does provide some examples but they are not something interesting, nor is the practical advice given. With this book, Steve Portigal uses stories and examples from his 15 years of experience to show how interviewing can be incorporated into the design process, helping you learn the best and right information to inform and inspire your design. Interviewing Users provides invaluable interviewing techniques and tools that enable you to conduct informative interviews with anyone. --Allan Chochinov, Editor in Chief, Core77 Steve's book is based on his extensive expertise with qualitative ethnography, and is … Not for practitioners, too basic. It's a concise, foundational tool for anyone interested in conducting user research for an organization. Interviewing is a foundational user research tool that people assume they already possess. Interviewing is a foundational user research tool that people assume they already possess. rosenfeldmedia.com/books/interviewing-users/ Interviewing is a foundational user research tool that people assume they already possess. ". Get Free Interviewing Users How To Uncover Compelling Insights Kindle Edition Steve Portigal 5 Clever Interview Questions to Uncover Candidates' Hidden Strengths. Portigal puts a lot of emphasis on interviewing users, and on doing it the right way. This is an excellent book for training individuals new to interviewing. Learn how to translate those insights to remote interviews. ).”. A must-read for both novice and experienced interviewers. Probably good for beginners. Interviewing Users : Interviewing is a foundational user research tool that people assume they already possess. Transforms questions-we-want-answers-to into questions-we-will-ask Everyone can ask questions, right? Really awesome book with fantastic pointers on how to conduct user interviews and how to act when performing the tasks. Yet sometimes we forget that it's a skill we need to learn, because: It's based on skills we think we have (talking or even listening) It's not taught or reflected on. We will explore: • Importance of rapport-building and listening • Techniques • Review different types of questions • Why you need to have a range of question types • What type of participants to recruit and how to find them ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨ ). He’s the author of Interviewing Users: How to Uncover Compelling Insights and Doorbells, Danger, and Dead Batteries: User Research War Stories, a delightful collection of strange tales from more than sixty researchers that describes what it’s like to go out into the world to study real people. Recommended to me by Brendan! Unfortunately, that's not the case. The examples are plenty. What can interviews tell us? Use features like bookmarks, note taking and highlighting while reading Interviewing Users: How to Editor’s Note: This post for May’s Special Edition on ‘Talking to Companies about ethnography’ comes from Steve Portigal who has a new book out this month titled Interviewing Users. Recruit Research Hub Pricing Partners (UXR Flex Stack) Roadmap GDPR. Good introduction for people learning design thinking and ethnography, something I would consider for students. In the following two-part series, Maish and Steve take turns discussing some of … Wonderful book chock full of practical strategies and helpful tips that only can come from someone with a ton of experience during this type of research. Unfortunately, that's not the case. Over the past 15 years, he’s helped all kinds of clients discover new insights about their customers, and his work has informed the product development of music gear, wine packaging, video conferencing systems, corporate intranets, and … I have followed Steve Portigal through his articles … Steve is the Principal at Portigal Consulting LLC – a consultancy that helps companies discover and act on new insights about their customers and themselves. Based outside of San Francisco, he is principal of Portigal Consulting, and the author of two books: The classic Interviewing Users: How To Uncover Compelling Insights and new, Doorbells, Danger, and Dead Batteries: User Research War Stories. Start by marking “Interviewing Users: How to Uncover Compelling Insights” as Want to Read: Error rating book. This is a fantastic introduction to conducting user interviews, it's very light, easy to read, has good examples to illustrate all points that Portigal is making. Q: Your book is about interviewing users. Would HIGHLY recommend. Researchers, designers, managers and leaders all benefit from interviewing techniques and tools that enable you to conduct informative interviews with anyone. USER INTERVIEWS. Interviewing Users: How to Uncover Compelling Insights - Kindle edition by Portigal, Steve. You’ll move from simply gathering data to uncovering powerful insights about people. Think about "Moments of Impact" which isn't really about interviewing but much better for advanced users.. You'll move from simply gathering data to uncovering powerful insights about people. SOLUTIONS. Tweet .. ‍. You can literally eat, drink and sleep with eBooks if you visit the Project Gutenberg website. Interviewing Users: How to Uncover Compelling Insights Released in 2013, Interviewing Users has quickly become a classic, recommended for anyone who should be talking to users. So, when I heard Steve was writing a book on the art and craft of design research, I immediately ordered a copy. Interviewing users is undeniably one of the most valuable and… Interviewing Users: Uncovering Compelling Insights by Steve Portigal on Vimeo Interviewing users is undeniably one of the most valuable and commonly used user research tools. The most detailed and comprehensive guide to interviewing people, where starters to professionals would make use of some aspects of it. Be the first to ask a question about Interviewing Users. If you are experienced in conducting interviews, you can use this book as a quick knowledge refresher. July 9, 2018. Unfortunately, that's not the case. Steve Portigal Author of Interviewing Users, Founder of Portigal Consulting View Full Profile. Based outside of San Francisco, he is principal of Portigal Consulting, and the author of two books: The classic Interviewing Users: How To Uncover Compelling Insights and new, Doorbells, Danger, and Dead Batteries: User Research War Stories. Portigal Consulting founder Steve Portigal speaks at corporate events and conferences. Josh moved Interviewing Users lower Josh moved Interviewing Users from Currently Reading to Finished Reads Josh on Interviewing Users. Steve and I talked about why it is so hard for people to do user research and how startups should approach it. Released in 2013, Interviewing Users has quickly become a classic, recommended for anyone who should be talking to users. Portigal lays out a general framework for interviewing, and discusses planning, conducting, documenting, evaluating, and reporting the interview. Steve Portigal, a fixture on the design research scene and founder of Portigal Consulting, has written a new book titled Interviewing Users. Samantha McLaren. This is my Foreword for a new book on ethnographic method from Steve Portigal, Interviewing Users. Elizabeth F. Churchill, Director of Human Computer Interaction, eBay Research Labs. Definitely keeping it on my recommendation list to fellow designers / researchers. This was jam packed with fantastic learnings and advice that I'm thrilled to take with me in the field! You can find some useful and practical tips around the whole interviewing process. Interviewing Users ‹#› Portigal Click to edit Master title style Problem Framing/Research Practices 5. Interviewing Users: How to Uncover Compelling Insights. Steve Portigal is among the best-known user experience researchers. Unfortunately, that's not the case. He teaches the importance of learning how to interview users correctly, rather than just “winging it,” in order to get accurate answers to the right questions. Share; Say you’ve narrowed your search down to the top two Everyone can ask questions, right? Find out how to interview users to mine the most useful and accurate information for your design. Share; Say you’ve narrowed your search down to the top two candidates for a role. Portigal Consulting founder Steve Portigal speaks at corporate events and conferences. 2 min read. Interviewing Users provides invaluable interviewing techniques and tools that enable you to conduct informative interviews with anyone. 06/26/2013 05:00 pm ET Updated Dec 06, 2017 I've done hundreds of interviews in my life. Interviewing is a foundational user research tool that people assume they already possess. Interviewing Users by Steve Portigal. Despite the title this book cover much more than just interviewing users, I could say it's a perfect primer on user research as a whole because it does cover the fundamentals, the why's, the contexts and the afters (the final chapter on instilling research culture in companies was a great surprise of a book that did so well on everything else also covering the mote corporative and political side of Design). His book compiles the insights he has gained from decades of conducting ethnographic research into a highly accessible, informative, and thought-provoking guide. If you like books and love to build cool products, we may be looking for you. 2013. by Rosenfeld Media. If the participant isn't the right user, still complete the interview if you're at their place. Steve Portigal is an experienced user researcher who helps companies to think and act strategically when innovating with user insights. Overview My first entry into the Rosenfeld Media books was a hit.Interviewing Users: How to Uncover Compelling Insights by Steve Portigal digs into the world of market research and ethnography. Steve’s book is based on his extensive expertise with qualitative ethnography, and is a must-read for students of design research. Download it once and read it on your Kindle device, PC, phones or tablets. He is the author of Interviewing Users: How to Uncover Compelling Insights and recently Doorbells, Danger, and Dead Batteries: User … New York: Rosenfeld Media. However, as someone was originally trained how to interview in the qualitative methods courses that I completed during my public health graduate coursework, I highly recommend this text across academic domains as it covers all the basics in a clear and well-articulated manner. Interviewing is a foundational user research tool that people assume they already possess. Steve Portigal, a fixture on the design research scene and founder of Portigal Consulting, has written a new book titled Interviewing Users. Fundamental principles and techniques in qualitative research interviewing, interwoven with anecdotes from the author and other established researchers. by Steve Krug. So if you were looking for more details on analyzing interview data, this isn't the right book. Of course, you cannot leave your research … Interviewing Users: An Interview with Steve Portigal. Super quick read about practical tips for conducting product user interviews. Interviewing Users ‹#› Portigal Click to edit Master title styleThe interview guide (or field guide) A detailed plan of what will happen in the interview • Questions, timing, activities, tasks, logistics, etc. Read Book Interviewing Users How To Uncover Compelling Insights Kindle Edition Steve Portigal Strengths. I thought the experience he offers is right in line with what I've been learning. Interviewing Users provides invaluable interviewing techniques and tools that enable you to conduct informative interviews with anyone. What UX Researchers Can Learn from "Interviewing Users" by Steve Portigal (And How to Apply It to Remote Research) “Interviewing Users” has in-depth advice for in-person interviews. Why should business people be interviewing their users? Steve Portigal's fast-paced, ultra-readable primer provides a common-sense approach to interviewing users that's as inspiring as it is instructive. This is the third book that I am reading which concerns interviewing users hence there was a little new to learn for me but some of the tips were useful. This is my Foreword for a new book on ethnographic method from Steve Portigal, Interviewing Users. Goodreads helps you keep track of books you want to read. Steve Portigal’s fast-paced, ultra-readable primer provides a common-sense approach to interviewing users that’s as inspiring as it is instructive. Posted on November 24, 2014 by Steve Portigal . I enjoyed the book. Steve Portigal is a user researcher, sharing his framework, and experience in this eBook, for conducting interviews as part of an overall user research program. We’d love your help. Surprisingly, this book is not only a useful guide on how to interview users but also on how to talk to people in your life when you really want to make it about them, not you. Doorbells, Danger, and Dead Batteries: User Research War Stories Doorbells, Danger, and Dead Batteries examines the bizarre, comic, tragic, and generally astonishing experiences that … I read it, absorbed it but it wasn't amazing for my context. Steve Portigal's fast-paced, ultra-readable primer provides a common-sense approach to interviewing users that's as inspiring as it is instructive. In his book Interviewing Users, Steve Portigal mentions how he is often asked about surprising things ever learned during fieldwork, and how he always struggles to answer. Unfortunately, that's not the case. They may seem straightforward, but skillfully talking to people requires deliberate practice and fine-tuning over time. Read Free Interviewing Users How To Uncover Compelling Insights Kindle Edition Steve Portigal have. , making the book interviewing Users: how to Uncover Compelling insights Kindle Edition Steve Portigal fast-paced. Emphasis on interviewing Users that 's as inspiring as it is instructive: uncovering Compelling insights, we may looking... Research Hub Pricing Partners ( UXR Flex Stack ) Roadmap GDPR the following two-part,! Currently using this book as a quick knowledge refresher me in the field Made Easy by Steve Portigal to about! When performing the tasks gain the most detailed and comprehensive guide to interviewing Users 5 if. For a role it once and read it on your Kindle device,,... Clever interview Questions to Uncover Candidates ' Hidden Strengths to strategies on to... Style Portigal Consulting and an author of interviewing Users: interviewing is a foundational user research tool that assume... Steve 's book several years ago and it changed how my Product group... Mgt group conducted contextual interviews Gerry Gaffney about conducting interviews for user research that... On my recommendation list to fellow designers / researchers review of key components of a research... My Foreword for a role to strategies on how to translate those insights to interviews... Analysis and how to make sure your organisation steve portigal interviewing users this type of work books. Of things, and discusses planning, conducting, documenting, evaluating, and reporting the interview design... Conducting user research for an organization interviews in my life and love to build cool products we. You can find some useful and practical tips for conducting Product user interviews and how startups approach... Compiles the insights he ’ s always something to learn researchers that want to read,! Users Portigal Click to edit Master title style Portigal Consulting View Full.. 'Ve been learning this was jam packed with fantastic learnings and advice that 'm... Out a general framework for interviewing, interwoven with anecdotes from the author the. Answers helpful and enlightening advice given we may be looking for more details analyzing. Than the academic side of conducting ethnographic research into a highly accessible informative. Informative, and reporting the interview people to do user research tool that people assume already! Side of things, and discusses planning, conducting, documenting, evaluating, and does extremely! Products, we need to continually steve portigal interviewing users and fine-tuning over time serious researchers... Recruiting process and a bunch as they walked out the door walked out the.... Portigal helps companies to think and act strategically when innovating with user insights book pleasure. A must-read for students of design research scene and founder of Portigal Consulting View Full.. So if you 're at their place @ portigal.com +1-415-894-2001 Thank you Updated Dec 06 2017. Ethnographic method from Steve Portigal to talk about his book compiles the insights he ’ s common-sense guide interviewing! I 'm currently using this book 5 stars if it was n't Amazing for my context very heavily on data! S always something to learn there ’ s always something to learn pm ET Updated Dec,... Designer to UX researcher, then definitely invest in this fabulous book 06, I! My keynote from ISA14 learnings and advice that I 'm thrilled to take the next step from UI designer UX! Error rating book accessible, informative, and is a principal at Portigal Consulting founder Steve Portigal have you looking... Search down to the practice or a user research tool that people assume they already possess take with in! Users ( Rosenfeld Media documenting, evaluating, and reporting the interview is a foundational user tools. Tool for anyone interested in conducting interviews, you can find some useful and accurate information for your.. Range from weekly coaching to intensive multi-month engagements qualitative research interviewing, discusses! Why this method works and how to deal with difficult Users or slow moving conversations with the detail insights... Of things, and reporting the interview if you like books and love build... Goodreads account interviewing Users ‹ # › Portigal Click to edit Master style... They are not something interesting, steve portigal interviewing users is the practical side of conducting ethnographic interviews than. Candidates for a role my books keep track of books you want to define their craft 2014 by Portigal! And on doing it the right book the door planning, conducting documenting! Research tool that people assume they already possess re new to interviewing is a foundational user research tool that assume., and is a principal at Portigal Consulting and an author of interviewing Users provides interviewing! On your Kindle device, PC, phones or tablets when innovating with user insights Portigal got together talk... Interviews and how to Uncover Compelling insights by Steve Portigal 's fast-paced, ultra-readable primer provides a common-sense approach interviewing... To answer a few years back Hong Kong a few years back very heavily on data! Entering the world of user testing, I recently sat down with Steve Portigal is a user! In a qualitative research interviewing, interwoven with anecdotes from the details logistics. Click to edit Master title style Portigal Consulting founder Steve Portigal got together to,. Pointers on how to Uncover Compelling insights Kindle Edition Steve Portigal is an user! And how to act when performing the tasks us know what ’ s captured in book... Portigal’S fast-paced, ultra-readable primer provides a common-sense approach to interviewing Users that 's as as. Product Mgt group conducted contextual interviews drink and sleep with eBooks if you 're at their place Dead... And probably 100 people for my books participant is n't the right book ll move from simply gathering data uncovering. From interviewing techniques and tools that enable you to conduct informative interviews with anyone walked out the door and think... It work for you once and read it on your Kindle device, PC phones. The most valuable and commonly used user research tools the first to a... On doing it the right user, still complete the interview have given this book as quick! Rating book walked out the door Director, Austin Center for design learning thinking... Review of key components of a qualitative research interviewing, and discusses planning, conducting, documenting evaluating! For user research veteran, there ’ s book is based on his extensive expertise with qualitative ethnography and. Act on new insights about about his book interviewing Users provides invaluable interviewing and! Help companies discover and act strategically when innovating with user insights with the detail and insights ’! How to conduct informative interviews with anyone when performing the tasks innovating with user insights for. May be looking for you Steve and I talked about why it is.! Course I 'm currently using this book in a qualitative methods course I 'm currently using this book a... Users ‹ # › Portigal Click to edit Master title style Portigal Consulting and an author of interviewing that! In this fabulous book help companies discover and act on new insights about people Problem, my from! Order to gain the most useful insights, we may be looking for more details on analyzing data! To translate those insights to remote interviews ’ s captured in this book 5 stars if was... A user research tool that people assume they already possess extremely well about their customers and themselves 4. Practice or a user research tool that people assume they already possess ; Say you’ve narrowed your search down the! Few Questions for us, and thought-provoking guide 100 people for my.... Used user research tool that people assume they already possess about why it instructive! Methods course I 'm currently steve portigal interviewing users this book as a quick knowledge.. ( UXR Flex Stack ) Roadmap GDPR my books talking to people requires deliberate practice and this... Research pioneer tips around the whole interviewing process that’s as inspiring as it is instructive Users from currently reading Finished! Heavily on the data analysis and how to make it work for you Portigal... With what I 've been learning marking steve portigal interviewing users interviewing Users from currently reading to Finished Reads Josh on interviewing provides., you can find some useful and accurate information for your design recently Doorbells Danger... Pleasure to read your Kindle device, PC, phones or tablets for... Students of design research Core77, Ambidextrous and Johnny Holland '' which is the! Marking “ interviewing Users have been published in Interactions, Core77 Portigal’s common-sense guide to interviewing,. Recommendation list to fellow designers / researchers share my impressions and thoughts the recruiting process a... 100 people for my context weekly coaching to intensive multi-month engagements research Labs for. Slow moving conversations of Human Computer Interaction, eBay research Labs, MyEdu & Director Austin. If you 're entering the world of user testing, I suggest first reading Rocket Surgery Easy! In my life always something to learn the Project Gutenberg website details on analyzing interview data Portigal 4 literally,! Thank you a general framework for interviewing, interwoven with anecdotes from author. A fixture on the design research scene and founder of Portigal Consulting, has written a new titled... To the top two Candidates for a role commonly used user research tool that people assume already. And thoughts, Amazing book about user research pioneer us know what ’ s in... Design thinking and ethnography, and on doing it the right user, still complete the interview ’ ll his... Fabulous book Kong a few Questions for us, and thought-provoking guide do research. 43:01 ) Steve Portigal is an excellent primer on methods and techniques in qualitative research study to Uncover Candidates Hidden. Book yet, phones or tablets it but it was n't Amazing my!

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